Ensuring your privacy is protected is a commitment we take seriously. Should we ask you to provide information which can identify you, then please be assured that this will be used only in accordance with the privacy statement being outlined here. We will not collect any personal information about our visitors unless it is provided voluntarily.
Information we collect:
When you visit our site, you have the option to contact us via our ‘Contact Us’ page. The information you provide here is as follows:
- Name and Surname
- Contact Information (mobile number, email address)
- Message (to be completed with information provided by yourself)
- Feedback information submitted in the form which is completed by the user and could contain information relating to rental, sales or buying of property
The personal information provided here will not be kept longer than necessary and will be deleted once the feedback requirement is met. Any personal information that is voluntarily communicated to us is kept within our records in accordance with the Data Protection act 2001.
Data Protection Act 2001
Your data is held under the Data Protection Act (Act XXVI of 2001), which has been enacted on the 14th December 2001. The section concerning the appointment of the Data Protection Commissioner and the Data Protection Appeals Tribunal has been brought into force as from the 22nd March 2002. We therefore consider that we have a legal duty to respect and protect any personal information we collect from you, and will ensure to abide by such duty. We endeavour to take all necessary safeguards in order to prevent unauthorised access and we do not pass on your details collected from you as a visitor, to any other third party unless you provide us with explicit consent to do so.
If you read or download any information from Apartments.com.mt, we automatically collect and store the following non-personal information:
- The requested web page or download, whether the request was successful or not
This information is strictly for the sole use of Apartments.com.mt, and will not be shared, leased or sold in any manner to a third party.
How the information is used:
The reason we ask you to provide information within the contact form is to ascertain the needs and requirements of clients, in order to provide you with a more efficient and better service, in particular:
- To understand what service you require (buying, rental or sales)
- To understand your preferences and needs when specifying your property search criteria
- For internal record keeping
- To improve our services
- To periodically send promotional emails with news, new property on the market, or other information we think you may find useful via the email address you provide.
- To potentially contact you via phone or email for market research purposes from time to time.
We undertake the commitment of ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have implemented physical, electronic and managerial procedures to safeguard and secure the information we collect via the website.
How cookies are used:
The information gathered here is strictly used for statistical analysis purposes. Cookies allow us to analyse and assess data from the website, in order for us to be able to improve the site according to our customers’ needs.
Choosing to accept or decline cookies is entirely up to you. Most web browsers automatically accept cookies, but you can modify the settings on your browser to ensure that you are always asked whether you choose to accept cookies or not. Keep in mind that this may prevent you from taking full advantage of the website.
Links to other sites:
Controlling your personal information:
We will not sell, distribute or lease any of your personal information to third parties, unless we have explicit permission or are required to do so under Maltese legislation. We will only utilise your personal information to send you promotional information about third parties which you may find interesting, should you wish. You may also request from us, at any time, what information is held on you, if any, at that particular time.
If you believe that any of the information we are holding is incomplete or incorrect, you have the right to have any inaccuracies corrected and, where applicable, erased, if they are not already deleted. If you feel this is the case, please write to us via email at your earliest convenience.